Troubleshooting

Common Issues and Solutions

API Authentication Problems

Issue: "Authentication failed" error Solution:

1. Verify API credentials are correct
2. Check OAuth 2.0 setup in Google Cloud
3. Clear stored tokens: Delete credentials folder
4. Re-authenticate with fresh login
5. Ensure API quotas haven't exceeded

Issue: "Insufficient permissions" error Solution:

1. Check OAuth scopes include YouTube access
2. Verify API is enabled in Google Cloud Console
3. Review consent screen configuration
4. Update application to latest version

Video Upload Failures

Issue: Upload gets stuck at 0% Solution:

1. Check internet connection stability
2. Verify file format compatibility
3. Reduce file size if necessary
4. Clear browser cache and cookies
5. Try different network connection

Issue: "Quota exceeded" error Solution:

1. Wait for quota reset (daily at midnight PST)
2. Request quota increase from Google
3. Optimize API usage with bulk operations
4. Use multiple API projects if needed

Channel Loading Issues

Issue: No channels appear after login Solution:

1. Use Channel Management to add manually
2. Try Auto-Discovery feature
3. Verify YouTube channel exists for account
4. Check API permissions for channel access
5. Create YouTube channel if none exists

Performance Optimization

Issue: Slow application performance Solution:

1. Close unnecessary applications
2. Increase available RAM
3. Use SSD storage for better I/O
4. Limit concurrent uploads
5. Clear application cache

Getting Support

For additional help:

• Documentation: Complete user manual
• Video tutorials: Step-by-step guides
• Community forum: User discussions
• Email support: Technical assistance
• Live chat: Real-time help